Privacy Policy

Effective date: April 21, 2026  ·  Operator: Maya Coffee Company LLC

1. Who We Are

Rama OS is operated by Maya Coffee Company LLC, located in Hammond, Indiana. This Privacy Policy explains how we collect, use, and protect your information when you use Rama OS ("the Service") or visit ramaops.com ("the Site").

2. Information We Collect

Account information: Name, email address, business name, and role when you request access or create an account.

Usage data: Pages visited, features used, session duration, and interaction logs within the platform.

Business data: Operational data you enter into the Service (schedules, inventory records, reservations, etc.). This data belongs to you.

Device data: IP address, browser type, operating system, and referral URL, collected automatically by our servers and analytics tools.

Communications: If you contact us by email or form, we retain that correspondence.

3. How We Use Your Information

  • To provide, operate, and improve the Service
  • To communicate with you about your account and the early access program
  • To send transactional messages (account confirmations, alerts, operational notifications)
  • To send product updates and announcements (you may opt out at any time)
  • To analyze usage patterns and improve platform performance
  • To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers: Supabase (database), Vercel (hosting), and other infrastructure vendors, solely to operate the Service.
  • Legal compliance: If required by law, subpoena, or to protect the rights and safety of our users or the public.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Cookies

We use cookies and similar tracking technologies for:

  • Authentication: Keeping you logged in securely.
  • Analytics: Understanding how the Site is used (aggregated, not individually tracked).

We do not use advertising cookies or sell cookie data to third parties. You may disable cookies in your browser settings, but some features of the Service may not function correctly.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. After account termination, we may retain data for up to 90 days for backup and legal compliance purposes, after which it is deleted or anonymized.

7. Your Rights (GDPR — EU / UK Residents)

If you are located in the European Union or United Kingdom, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Request portability of your data in a machine-readable format
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at dev@aulki.com. We will respond within 30 days.

8. Your Rights (CCPA — California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

To make a CCPA request, contact us at dev@aulki.com.

9. Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, row-level security on all database tables, and access controls. No method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords and to report any suspected security issues to dev@aulki.com immediately.

10. Children

The Service is intended for business use by adults. We do not knowingly collect personal information from anyone under 18. If we learn we have collected data from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in the Service. The updated policy will be effective upon posting.

12. Contact

Maya Coffee Company LLC
Hammond, Indiana
dev@aulki.com
mayacoffee.studio